Founded in 1984 in Texas, USA, Fossil Group is one of the world’s largest fashion-watch companies. While Fossil, Skagen, Michael Kors, Armani Exchange, Emporio Armani, Diesel, Kate Spade, and Tory Burch watches are worn as fashion accessories, they house genuine Japanese or Swiss quartz and mechanical movements — most commonly Miyota (Citizen), Ronda (Swiss), Seiko Epson, or Fossil’s own branded modules. The mechanical and hybrid smartwatch lines (Fossil ME, Grant, Townsman) use the same movements as their Swiss-made counterparts.

Service work on Fossil-branded watches follows standard procedures for the underlying movement supplier, with the additional consideration that parts such as crowns, bezels, and dials are often branded OEM-only and require specific sourcing. Our Kuala Lumpur workshop services the full Fossil Group catalogue with quick turnaround on common repairs.

Fossil Group Brands We Service

Fossil Group owns and distributes watches under several brand names — all are serviceable at our workshop:

Fossil — Grant, Townsman, Machine, ME, Collider, Heritage, Minimalist, Carlyle, and Neely collections
Skagen — minimalist Danish-inspired watches (Holst, Ancher, Signatur, Hagen)
Michael Kors — fashion watches (Lexington, Bradshaw, Parker, Darci, Sofie)
Armani Exchange — accessible Armani watches
Emporio Armani — sportier Armani watches
Diesel — bold oversized fashion watches (Mega Chief, Mr. Daddy 2.0)
Kate Spade New York — ladies’ fashion watches (Scobey, Holland, Monroe)
Tory Burch — ladies’ fashion watches (Miller, Kira, Gigi)
Misfit — hybrid smartwatches
Relic — vintage-inspired fashion watches
Zodiac — vintage Swiss heritage brand (acquired by Fossil Group)
Chaps — affordable fashion watches (licensed by Fossil)

Fossil Movements We Service

Miyota 2035 (quartz) — three-hand and date, most common Fossil movement
Miyota 8215 (automatic) — used in Grant, Townsman, and other automatic Fossil models
Miyota 9015 (automatic) — used in Fossil ME, premium automatic Fossil models, and Zodiac
Miyota 203A, 2115, 2315 (chronograph quartz) — chronograph variants
Ronda 715Li (quartz) — Swiss quartz used in Skagen hybrid smartwatches
Ronda 5030D (chronograph quartz) — Swiss chronograph movement
Fossil proprietary modules — including the connected smartwatch modules (FTW6000 series)
Seiko Epson AL39, VS17 — older Fossil automatic references
ISA Swiss quartz — older Skagen and Emporio Armani Swiss-made pieces

Specialist Fossil Services

Battery replacement for quartz models — including sealed-battery modules and snap-back case repair
Strap and bracelet fitting — including leather, stainless steel, ceramic, and silicone strap replacement
Crystal replacement — mineral, sapphire, and Hardlex crystal replacement on Fossil and Skagen
Movement servicing — full overhaul of Miyota and Ronda automatic movements
Crown and stem repair — including proprietary Fossil crown threads
Water damage assessment and recovery — including gasket replacement for water-resistant Fossil models (5ATM, 10ATM)
Hybrid smartwatch module servicing — Misfit and Fossil hybrid smartwatches
Connected smartwatch repair — including charger diagnosis and screen replacement

Common Fossil Issues

Battery dead (2–3 year lifespan on quartz)
Crown thread stripped (proprietary Fossil crown)
Strap spring bar failure (especially leather strap)
Quartz movement moisture damage
Automatic movement running fast or slow (service interval)
Pushers stuck on chronograph models
Connected smartwatch won’t charge (battery / charger diagnostic)

Why Service Your Fossil Watch at DeChronos

Fossil service centres in Malaysia are limited. Many jewellery counters will replace a battery but cannot service the movement or replace proprietary components. Our workshop stocks OEM Fossil and group-brand crowns, strap pins, and modular components for the most popular models.

We provide quick turnaround on common repairs (most battery replacements done within 30 minutes if walk-in) and competitive pricing. Genuine Fossil, Skagen, and Armani watch parts sourced through authorised channels where available.

Pricing

Fossil battery replacement from RM 40. Full service from RM 180. Strap replacement from RM 60. Crown replacement from RM 80. Connected smartwatch battery and screen replacement from RM 250.

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